How much do you really know about water damage repair?

water damaged wall

Stormwater, groundwater flood damage, the washing machine or hot water heater dies and leaves you with water inundation. To avoid carpet rot and to save the damaged carpet you will need heavy-duty and commercial-grade speciality equipment to extract and dry the carpets followed by cleaning and odour removal and then sanitization.

The water heater dies, or a plumbing leak leaves your home, office or business waterlogged and the carpet and floors soaked. A flood or stormwater causes damage to your property and stress is at an all-time high and time is of the essence.  We recommend acting immediately to avoid long term damage setting in.

Here at Citrus Clean Central Coast, we can come straight out to site because we know only too well that the quicker you remedy the water damage, the better.  We also do after-hours water damage repair callouts because this incident often happens in the middle of the night right!

Our top tips for first things to do:

  • Deal with the water source (if you can) i.e. turn off water mains
  • Unplug and remove anything electrical in the affected area
  • Call an expert for performing water damage extraction and restoration
  • If plumbing related, call the plumber
  • Notify your insurer, landlord, agent, customers (signage and section off for businesses)
  • Remove furniture (if you can) to enable access and this also helps stop further damage to furniture but also helps reduce the risk of stains bleeding into the soft furnishings
  • Wet/dry vacuum (if you have one) can take some of the water however you will still need a professional for full water extraction
  • Open windows (if it’s sunny out) or put fans on while you wait for the professionals
  • Remove as much water as you can (safely of course) absorption with towels and buckets, whatever works
  • For small areas of carpet damage (if you can easily) peel or liftback the corner of the carpet to air out the underlay

We recommend getting an expert on-site as soon as the leak or damage is discovered. Citrus Clean can quickly and honestly assess if your carpet can be salvaged with repair and restoration.

Don’t Get Duped

Drying time really depends on the scenario. Another reason a professional assessment is recommended even for what might be considered small area damage, is that carpet is multi-layered and while you might have dried out so it is touch dry, the underneath sections could harbour moisture. Be aware that trapped water in carpets and fabrics, even in a small amount can turn into a monster migraine for you down the track! Mould could already have taken hold and the smells will soon follow.

Citrus Clean Water Damage Repair

After the remediation work is done, your carpet, rugs, upholstery and water damaged area should not only be free of any sign of water or moisture and it should be clean, dry and free of any odours. 

Our rapid area drying technology combined with our heated citrus-scented steam extraction system removes the water and odour leaving your carpets and upholstery clean and sanitised.

You’ll end up with a surface you’d be comfortable letting a baby crawl across, with no musty smell to remind you of something you’d rather forget.

We aim to get property owners returning to their clean, dry and citrus fresh sanitized home or business feeling safe in the knowledge that the restoration has been done to the highest standard.

Remember Citrus Clean Central Coast is your local water damage repairer so if ever you need rescuing from a water damage nightmare, you now know who you can call. Get in touch with us for an honest, reliable water damage repair service on 4392 0926.

Bravery in the face of water damage – here’s your repair plan.

Bravery in the face of water damage – here’s your repair plan. 1

It can be the stuff of nightmares for home and business owners alike. Water damage. It usually happens when, and how you least expect it and it’s always a shocker. Water inundation from broken water pipes, storm water, busted loo, flood water or a broken water heater, the list of causes is a long and scary one!  It can feel overwhelming especially seeing the damage happening so quickly. Firstly, the damage must be assessed immediately so it is good to have a water damage repair plan just in case.

What to consider and when!

Getting someone to come out ASAP is critical. A quick response is crucial when water leaks, seeps or floods your property. Getting that water extracted is one of the first things on the ‘to-do’ list. The longer the water is left, the more damage it will do and depending on the source, there’s also a potential health risk so removing germs and bacteria is also vital. Not just carpets, rugs and furniture are affected but also building framework and let’s not even get started on the ‘M’ word (mould)! The longer the water is left, the harder it will be to clean.

You probably already guessed who we think you should call. Citrus Clean can manage the whole restoration from water extraction to drying carpets, rugs upholstery and more. Here at Citrus Clean Central Coast, we can come on site as fast as possible because the quicker you get onto water damage the better!  We also do after hours water damage repair call outs because this incident often happens in the middle of the night right!

A plumbing leak leaves your home, office or business waterlogged and the carpet and floors soaked. A flood causes damage to your property and time is of the essence.  We recommend acting immediately to have a professional assessment done to avoid long term damage setting in.

What you need to look for when deciding who to call for remediation work.

  • Emergency response service provider (Citrus Clean offers after hours service) you may need more than 1 type of service depending on the situation
  • Availability (your job can’t wait; you need someone fast)
  • Trained and experienced
  • Free recommendations and advice
  • Photographs and future maintenance/prevention advice
  • Extraction (professional commercial water extraction provider)
  • Drying equipment (commercial grade HEPA filters) fans and air movers
  • Sanitization (are they doing more than just surface remediation?)
  • Clean (you will need to have water extracted, dried and don’t forget cleaning)
  • Odour removal
  • Mould prevention
  • Minimal disruption to clients as possible for businesses
  • Supporting expense documentation (i.e., photographic evidence and receipts for all expenses)
  • Reliable service, timely
  • Customer service satisfaction

What we provide as part of our water damage repair service

All of the above. Our technicians are trained to identify the zones where the water damage has created issues and can advise even on upholstery drying if fabric furniture has been affected.

We will assess and advise you on things like mould prevention, delicate fabric treatments, drying time. We will tell you if the carpet can be repaired or if it needs replacing.

We have the right equipment for the job. For these tasks you need professional water damage extraction, commercial grade HEPA filters, heavy duty blowers and most people don’t have these lying around in the garage.

Citrus Clean Central Coast will provide you with general advice regarding other services you might require, and any prevention advice will also be included.

We aim to get property owners returning to their pristine and dry home or business with peace of mind feeling comfortable in the knowledge that the water damage restoration has been done to the highest standard.

Remember Citrus Clean Central Coast is your reliable local water damage repairer so if ever you need rescuing from the water damage nightmare….

Who are you going to call?

Get in touch with us for an honest water damage repair service on 4392 0926.

Bravery in the face of water damage – here’s your repair plan. 2